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A review from a satisfied client for whom Moneysworth helped to arranged Life Cover during the Coronavirus outbreak

Are you concerned about finding Life Insurance during the Coronavirus outbreak?

Due to the risks of Coronavirus, many insurers have made changes to their underwriting rules. These changes mean that some people may experience a greater degree of difficulty in finding cover at an acceptable price.

For example, some insurers have reduced the maximum BMI (Body Mass Index) they are prepared to accept. Also, some insurers are rejecting a higher number of cover applications involving heart conditions than they were previously.

The good news is Moneysworth continues to source cover for its clients, even in the current circumstances.

This is because Moneysworth’s core business has always been to help people with health conditions to obtain Life Insurance, Critical Illness Cover and Income Protection Insurance.

In April alone, the Moneysworth team has been able to arrange cover for many clients who have a wide range of existing health conditions, such as:

  • Raised Blood Pressure and Raised Cholesterol
  • Raised BMI
  • Heart Conditions – including Dilated Cardiomyopathy,  Replaced Aortic Valve, Atrioventricular Block, Atrial Fibrillation, Cardiac Arrest, Palpitations, Arrhythmia, Aortic Stenosis, Bicuspid Aortic Valve, Brugada Type 1, Brugada Type 2, Coarctation of the Aorta, SICD fitted, POTS Syndrome, Subclavian Flap Repair
  • Stroke
  • Seizures
  • Mental Health Conditions – including Schizophrenia, Anxiety, Depression, Post-natal Depression, Previous Recreational Drug Use, Suicidal Ideation, Psychosis, Stress
  • Diabetes – Type 1, Type 2, Diabetic Hypoglycemia
  • Other Health Issues – Osteaoarthritis, Abnormal Smear Test Result, Dermoid Cyst,  Asthma, Prostatitis, Syncopol, B12 deficiency, Swollen Glands. 

This list shows that, despite the recent underwriting changes made by insurers, it’s still possible for people with health conditions to find the cover they need.

To maximise the chances of finding cover at an acceptable price, it’s best to use a specialist broker, such as Moneysworth, which has proven expertise in finding insurance for people with existing health conditions. 

8 examples of Life Insurance prices Moneysworth found for clients with health conditions during April 2020

1. A 24 year old, non-smoker, high BMI, diagnosed last year with Type 2 Diabetes. Also being treated for Heart Palpitations / Arrhythmia and Raised Blood Pressure:

  • Required £200,000 of level life cover over 40 years.
  • Moneysworth researched the market and found two insurers willing to offer terms with all other companies declining, with prices ranging from £45.97 down to just £33.19 per month.

2. A 53 year old, non-smoker, previously suffered a Stroke and Seizures:

  • Required £200,000 of level life cover over 20 years.
  • Moneysworth researched the market and found only one insurance company willing to consider an application – and all other insurers indicating they would decline. The client accepted an offer of full cover for £143.03 per month.

3. A 63 year old, non-smoker, diagnosed with heart issues including Atrial Fibrillation, Leaking Heart Valve and Left Ventricular Systolic Dysfunction, also Raised Cholesterol:

  • Required £25,000 of level life cover over 5 years.
  • Moneysworth researched the market and found two insurers willing to offer terms with all other companies declining, with prices ranging from £37.74 down to just £27.63 per month.

4. A 53 year old, non-smoker, late diagnosis of Type 1 Diabetes (client using insulin pump for control):

  • Required £125,000 of level life cover over 10 years.
  • Moneysworth researched the market and found all insurers willing to consider an application, with prices ranging from £42.42 down to just £33.20 per month.

5. A 35 year old, non-smoker, High BMI (21 stone, 5 feet 9 inches), mild asthma:

  • Required £150,000 of level life cover over 32 years.
  • Moneysworth researched the market and found three insurers willing to consider an application and all others indicating that they would decline. After applying, one insurer changed their mind and decided to postpone, leaving just two insurers with offers of terms, with prices ranging from £28.90 down to just £27.57 per month.

6. A 32 year old, non-smoker, High BMI, Anxiety and Depression with Previous Suicide Ideation:  

  • Required £200,000 of level life cover over 40 years.
  • Moneysworth researched the market and found five insurers who declined to offer cover and six insurers who were willing to offer cover, with prices ranging from £54.39pm down to just £34.56 per month.

7. A 35 year old, non-smoker, heart issues including Coarctation of the Aorta and previous Subclavian Flap Repair:

  • Required £100,000 of level life cover over 20 years.
  • Moneysworth researched the market and found ten insurers who declined to offer cover – and one company willing to consider offering terms at a premium of £27.97 per month.

8. A 39 year old, vaper, mental health issues including Previous Psychotic Episodes and Previous Suicidal Ideation:

  • Required £210,000 of decreasing life cover over 25 years.
  • Moneysworth researched the market and found ten insurers who said they would decline or postpone an application – and one insurer willing to offer cover at £63.75 per month.
Another review from a satisfied Moneysworth client

Today is Purple Tuesday, an annual awareness day which promotes improving customer experiences for people living with disabilities. 

Moneysworth staff wearing Purple Tuesday teeshirts
Moneysworth’s Kirsty, Andrew, Gemma and Tim proudly sporting their very purple Purple Tuesday tee-shirts!

We took part in last year’s event, and we’re proud to be doing so again today!

Purple Tuesday was started by the aptly named Purple, an organisation which also offers accessibility consultancy, training and auditing services. We like what they do, and earlier this year we signed up to become a member so we can learn how to make our business more inclusive.

It’s vital to us that our business and services are accessible to everyone.

At Moneysworth, our mission is to improve access to Life Insurance for people who have struggled to find cover they can afford or have been refused cover, usually because they’ve been deemed a higher risk due to an existing health condition.

For most Moneysworth clients, their first engagement with us is when they use our website.

We knew our website already had features that were built with accessibility in mind, such as fairly large font sizes, touch screen compatibility and menus that could be used with just a keyboard – but is that good enough? What other improvements should we add?

Many people take using the internet for granted, but even the most basic website functions can be much more complicated to use for people with disabilities.

How would you find your way around a website if you have visual, motor or cognitive impairments? How would you click a link, open a menu or fill in a form if you can’t operate a mouse or you have difficulty seeing and reading?

When we asked ourselves these questions, we realised we didn’t have all the answers.  So we asked Purple to audit our website.

Their report identified a number of ways we could improve what is “already a good site”, and it also identified where we could make improvements to provide an easier experience for people with visual impairments or physical disabilities.

Our web designer found optimum ways to implement these changes without radically changing the design of the Moneysworth site.

A summary of the improvements we’ve made to help visitors with disabilities navigate the site, find the information they require and enter their details in forms:

  • Small text, such as explanatory notes on form fields, is now larger;
  • All links, buttons and form fields can be accessed with the Tab key;
  • Keyboard users can skip past the navigation menus by pressing the Tab when a page loads (this is a common international standard accessibility function, which keyboard-only users expect to find on accessible websites);
  • A “Start of page” link/button allows keyboard users to easily scroll up to the main navigation links when they reach the end of a page;
  • An “Accessibility Options” is visible on all pages at all times. This activates a third party toolbar which provides a range of useful functions such as a text-to-speech audio reader, plus facilities for enlarging text and changing colours.

Going through this process has been an interesting and revealing exercise. Now that we’ve put these improvements in place, we’ll continue to ensure we consider maximum accessibility for all users as we add new content and features to the Moneysworth website.

Accessibility improvements can be beneficial for all website users

Before and after: some of the visual usability improvements we made to our ‘Get a Quote’ form. Better spacing, larger ‘Required’ labels, buttons and checkboxes that can be navigated and switched on/off with the keyboard, and a more prominent presentation of the options the user has selected.

November 12th, 2019

Posted In: life insurance, moneysworth


We’ll be heading to London this week for the prestigious Health Insurance Intermediary Awards where we’re finalists in two categories.

We’ve made the shortlist in the following categories:

  • Best Intermediary for High Net Worth Clients
  • Best Protection Intermediary

As an intermediary specialising in helping those who may be considered high risk for insurance, we’re delighted to feature in these shortlists against some great competition.

The awards will be taking place at London’s Grosvenor House on Thursday 15th October 2015 with over 900 industry professionals and experts expected to be there.

Wish us luck!

Obtaining Critical Illness cover for anyone with Type 2 Diabetes can be very difficult, but it is possible in some circumstances, as one of our recent cases demonstrates.
The first problem is that most insurance companies will automatically decline any application for Critical Illness cover from a person with Type 2 diabetes, irrespective of positive factors, such as good control and lack of complications. So it’s difficult for consumers to know where to go.
Normally buying life insurance and critical illness cover can be done in many places like the bank, large comparison websites and financial advisers, however if your personal circumstances mean that you do not fit the standard mould, you would be well advised to use the services of a life insurance broker who has particular specialisation in dealing with people who have health conditions.
Moneysworth has been successful in arranging Life and Critical Illness cover on a number of occasions for people with Type 2 Diabetes, as a recent case demonstrates.
A gentleman in his early 40’s made an enquiry on our website: Type 2 Diabetes had relatively recently been diagnosed, his control was good and he didn’t have any diabetic complications, but he was overweight. With a raised BMI (Body Mass Index) of 31, this made finding cover even more difficult. He wanted Life and Critical Illness cover and had a specific budget in mind for his premiums of £75 per month.
As we do in all cases, we researched the whole market for the client to see if life and critical illness cover would be available. Our research indicated that only one insurance company would offer him cover, so we applied to them. The insurer wrote to his GP surgery for further medical information and on receipt of that offered a guaranteed premium policy for £75 per month, covering the client for Level Life or Critical Illness cover (without exclusions) of £75,350 over 23 years.
People with an existing health condition who have been declined elsewhere should not give up hope of getting the cover they want until they have used the services of a specialist life insurance broker. If a client wants to find out what might be available and apply, Moneysworth do not charge a fee. This means Moneysworth is only paid a commission by an insurer if we are successful. Remember if you’re unsure if a broker is a specialist, you could ask the question: ‘What percentage of your clients have pre-existing health conditions?’. At Moneysworth that figure is over 75%!

Yes, you do have choices about how you apply for life insurance and if you have diabetes making the wrong ones could cost you.

So here are the tips

1)  Fully Disclose All Medical Information – cutting corners or forgetting to mention medical information risks making your cover invalid, but if you fully disclose all information you will have peace of mind knowing that the cover is valid.

2) Applying Direct To A Life Insurance Company Has Downsides – There is nothing wrong in applying direct its just that in doing so there’s a very good chance that you will end up paying more than you need to because there’s will be a good chance that another life insurance company would have charged a cheaper premium.   In fact if you already applied direct to a life company and have an existing policy you should still read the tips below and consider getting a second opinion. It wont cost you anything but could save you lots.

3) Research Is Important – Good research will pay dividends and can save you a small fortune. Unfortunately its not easy to do this yourself.

4) Use An Expert – Some companies specialise in offering a service for people with pre existing health conditions such as diabetes, providing a more expert service to help find you best deal are one such company who individually research every single case and provide this service on a non fee basis so they are able to provide you with an indication of likely premium before you apply. An expert will also be able to provide you with information about what other associated types of insurance cover might be available, such as critical illness or income protection.

5) Most Advisers Do Not Specialise In Diabetes – If they dont really specialise its unlikely that they will be able to perform the research to the same standard as a real specialist.

6) How to Spot A Non Specialist – There are a number of ways. 1) Check the website -if the company is genuinely offering a specialist service this should be clear visible on the webite. 2) When speaking on the phone are they asking you the right kinds of questions about your diabetes, do they sound like they are dealing in this day in day out? 3) Sometimes companies pretend to be expert, they tend to rush to the application stage before doing any research – If they quote a preium straight away its probably not a good sign. If in doubt a good questions to ask is what percentage of their clients have diabetes.

7) Think About The Future As Well As The Present – If you develop further complications or additional health conditions in the future you may find it more difficult to obtain cover in the future. As a diabetic if you develop cardio vascular disease in the future, as things currently stand in the market, you will not be able to obtain new life insurance from any mainstream insurer.  

8) Guaranteed Premium Rates Are Best – This means that the premiums cannot be increased in the future so you know where you stand so make sure that your premiums are not reviewable.

9) Remember That Once Your Policy Starts Your Insurance Is Guaranteed – Once your policy begins future health changes will not effect your cover or your premiums, which means you no longer have to worry about what the future may bring.

10) Prices for New Policies Will Go Up At The End Of The Year – This is true, especially so for females. If you have diabetes the process time from start to finish for life insurnace normally takes weeks rather than days. You can avoid the price hike by getting your cover in place before the changes take place – that probably means getting on with things now

If you would like a quote or would like to speak to an expert visit or call us on 0845 430 5200

I have just read an article in todays Cover Magazine here  in which Zurich’s head of underwriting is quoted as stating that huge numbers of applications received contain ’embellishments’ of the truth about applicants’ health details.

Why would anyone wish to take out life insurance using information which if succesfully contended at claim stage by the life company might lead to the claim being disallowed? How pointless is that? In stead of (presumably) saving a bit on the premiums, non disclosure risks wasting every penny of the premiums.

Of course in such cases it won’t be the person who is insured who will ever know. It will just come as an extra horrible shock to those who are left. Messy!

As so many of our clients at Moneysworth have pre existing health conditions (including diabetes, heart conditions and other health conditions), it is common for life insurance companies to write to our client’s doctors for medical information before making a final decision. Though on the face of things this might be seen to cause a degree of anxiety during the waiting period, the reality is that at the end of the process clients can feel extra peace of mind, knowing that the insurance company holds a report from their doctor.

In fact in many cases clients say to us that they would prefer the life company to write to their GP so that they can feel safe knowing that medical information HAS been disclosed!

And of course by using Moneysworth our clients know that we have properly researched the market to find the best solution for them individually. Which is important when you consider that different insurance companies charge widely different prices for people with the same health conditions.

So if you have a health condition and want to apply for life insurance make sure that you fully disclose your health information and if possible use the services of a life assurance broker who really does specialise in helping people with pre existing health conditions. That way you will know that you are fully covered and at a good price.