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You may be aware of the Consumer Duty, which was introduced by our regulator, the Financial Conduct Authority (FCA), on 31st July 2023.

The Consumer Duty places new obligations on financial services firms to take positive actions to ensure they deliver good outcomes for their clients.

One of the main things the FCA wants to see from firms is known as the ‘price and value outcome’. This relates to whether retail customers are receiving ‘fair value’ for a product or service.

The ‘price’ part of this is easy to address, as when you approach Moneysworth for advice on your life insurance, critical illness insurance or income protection insurance needs, you won’t need to pay a fee at any point.

When it comes to delivering ‘value’ to our clients, we promise to:

  • Act in a professional and courteous manner at all times
  • Ask questions about your personal and financial circumstances to ensure we have all the necessary information to establish how much insurance cover you require; and to recommend the right product
  • Conduct thorough research, considering all of the providers in the marketplace, to ensure we identify the most appropriate provider and product for your individual circumstances
  • Answer any queries you might have at any point. We are available to assist at all stages of the application process, as well as once the process has concluded and your policy is in force

Our commitment to providing value for our clients also means that we will do our very best to find insurance for you, regardless of your circumstances. We can never guarantee that we will be successful in finding an insurer to accept you, but there are many occasions in the past when we have been successful in securing cover for clients with all manner of different medical conditions.

If you have a medical condition, then it might be the case that the choice of insurers is limited, and you may also need to pay an increased premium. We promise, however, to find the most competitive premium available in the marketplace.

We also have extensive experience of finding cover for people who reside outside of the UK. Once again, these cases can be more complex, but we undertake to provide the very best service and find the best policy available

If you have been told by another broker that you won’t be able to get life insurance, critical illness insurance or income protection insurance due to your health condition, or due to any other reason, then contact Moneysworth today to see how we can help.

You don’t have to have complex circumstances, such as a health condition or being an overseas resident, to be a Moneysworth client either. To get the very best advice on your life insurance, critical illness insurance or income protection insurance needs, contact us today and one of our experienced and knowledgeable advisers will be in touch.

You may be aware of the Consumer Duty, which was introduced by our regulator, the Financial Conduct Authority (FCA), on 31st July 2023.

The Consumer Duty places new obligations in financial services firms to take positive actions to ensure they deliver good outcomes for their clients.

Moneysworth believes that, in order to ensure our clients get the very best outcomes, we need to explore all possible options when it comes to finding a suitable provider and product.

Have you been told by another broker that you can’t get life insurance, critical illness insurance or income protection insurance?

If this applies to you, then give Moneysworth a try. We cannot guarantee that we can get you covered, but we promise to do our very best. 

Other brokers who say they can’t help you might not be protection specialists, or it might be that they are unwilling to take on the extra work involved with a more complex case. Neither of these apply to Moneysworth. Life insurance and other areas of protection are the only areas we advise on. 

We have extensive experience of securing insurance for clients with many different medical conditions. We know which providers are likely to consider your application sympathetically. We are not afraid to challenge insurers if we think they have been unreasonable in declining an application, or if they are proposing to charge an unduly large premium, and we have been successful in this respect on a number of occasions.

Contact us today if you’ve been finding it difficult to get life insurance, critical illness insurance or income protection insurance.

The central idea of the Financial Conduct Authority’s new Consumer Duty initiative is that clients should receive “good outcomes”.

When it comes to life and health insurance protection, this is likely to mean that firms will need to take a ‘holistic’ approach, meaning that they will need to consider all of a client’s potential protection needs, rather than perhaps thinking just about life protection in one or two areas.

Similar sentiments have been expressed in several recent trade press articles.

This means considering not only life insurance for the mortgage balance, but also critical illness insurance, as well as some form of income protection or payment protection insurance, as there is a much greater risk of becoming ill during your mortgage term as there is of passing away.

It also means considering all potential protection needs, rather than perhaps just concentrating on life cover.

If an authorised firm decides it doesn’t want to get involved in protection advice, then it has the opportunity to establish an arrangement with a partner firm, whereby insurance leads are passed on to this other firm.

How can Moneysworth help?

In the new Consumer Duty world, Moneysworth is able to give advice in all areas of protection, including:

  • Repaying a mortgage on death
  • Repaying a mortgage on diagnosis of a critical illness
  • Maintaining income in the event of ill health
  • Providing a sum for family to replace lost income should the client pass away
  • Providing a sum for care costs and other bills on diagnosis of a critical illness
  • Providing a sum to pay for funeral expenses
  • Providing a sum, payable on death, to mitigate inheritance tax liabilities
  • Replacing income should the client become a full-time carer

One of our particular specialisms is arranging suitable cover for individuals who may otherwise have found it difficult to obtain protection elsewhere

We have helped large numbers of clients whose circumstances may be a little unusual. For example, they might:

  • Reside outside of the UK
  • Have mental or physical health conditions
  • Have a higher BMI. 

If you wish to find out more about arranging suitable insurance for yourself, then contact Moneysworth today to find out how we can help you.

What if you are a financial services firm?

Moneysworth is well placed to become your protection specialist partner firm in the brave new world of the Consumer Duty.

Since our foundation in 2003, we have become an established and respected name in the protection sector, with numerous satisfied clients and several industry awards to our name.

We invite you to place your trust in Moneysworth’s highly experienced team, who have many years’ experience of the protection market and of helping clients just like yours to achieve fantastic outcomes.
If you want to discuss the opportunities offered by introducing business to Moneysworth, get in touch with us today.